Frank Palmisano - Software Engineer & Customer Service Expert
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Frank Palmisano

Infrastructure Engineer & Linux Systems Administrator

6 years managing Linux infrastructure and VMware environments for NASA aerospace programs. Expertise in RHEL administration, Python/Bash automation, system hardening, and maintaining 99%+ uptime on mission-critical systems. Available immediately.

6 Years Linux Infrastructure
Python/Bash Automation
99%+ System Uptime
About Me

Infrastructure & Systems Expertise

Infrastructure Engineer with 6 years administering Linux-based test environments and VMware infrastructure at Honeywell Aerospace, supporting NASA ISS and Orion Space Capsule programs. Proven expertise in RHEL configuration, performance tuning, patching, and security hardening with 99%+ system uptime. Developed Python and Bash automation tools that improved operational efficiency by 40%. Experienced in VM lifecycle management, system image maintenance, backup and recovery, and cross-functional collaboration with engineering teams. B.S. Computer Science from Arizona State University (3.60 GPA). Seeking Infrastructure Engineer or Systems Administrator role to leverage enterprise Linux and virtualization experience.

Quick Stats

Experience 6 Years
Company Honeywell Aerospace
Programs NASA ISS/Orion
Education BS in Computer Science, ASU
Skills Python/Linux

Key Highlights

6 years administering Linux-based test environments for NASA ISS and Orion programs with 99%+ uptime

Managed VMware virtualization infrastructure including VM deployment, snapshots, backup and recovery

Developed Python and Bash automation tools improving operational efficiency by 40%

RHEL configuration, performance tuning, patching, and security hardening in aerospace environments

Provided Tier 1-2 technical support troubleshooting hardware and software across Linux and Windows systems

Created and maintained technical documentation including system configurations, SOPs, and troubleshooting guides

Experience

Professional Journey

From aerospace validation supporting NASA programs to software development and technical leadership.

Software Engineer (Test Equipment Support)
Honeywell Aerospace • Phoenix, Arizona
May 2018 - June 2024

Linux infrastructure administration and systems support for NASA programs including ISS and Orion missions, focusing on system reliability, virtualization management, and automation for mission-critical aerospace environments.

  • Administered Linux-based test environments for NASA ISS and Orion Space Capsule programs, ensuring system stability, availability, and 99%+ uptime for engineering teams
  • Managed VMware virtualization infrastructure including system backups, VM deployment, snapshots, and maintenance of test equipment images across multiple facilities
  • Developed Python automation tools that improved testing and operational efficiency by 40%, streamlining system configuration and validation workflows
  • Created and executed Bash scripts for system administration tasks including log management, monitoring, and deployment workflows, reducing manual configuration time by 50%
  • Applied security hardening practices in ITAR-controlled aerospace environment including access control, file integrity validation using checksums, and export compliance
  • Provided Tier 1-2 technical support troubleshooting hardware and software issues on test equipment, development workstations, and Linux/Windows systems
  • Maintained test environment infrastructure supporting distributed engineering teams, configuring and managing equipment for continuous availability
  • Created and maintained technical documentation including system configurations, troubleshooting guides, and standard operating procedures
  • Executed validation procedures and test scripts for Programmable Modular Test Equipment (PMTE), documenting results and tracking defects through resolution
  • Collaborated with cross-functional engineering teams on software releases, system deployments, and infrastructure maintenance
  • Worked with Simics virtualization environment for embedded systems and supported LabVIEW-based testing frameworks
  • Implemented hardware and software solutions to address obsolescence issues within the ISS program
Linux/RHELVMware vSpherePythonBashWindows ServerGitSimicsLabVIEWPMTE
Founder & iOS Developer
Life Jewel Technologies • Tempe, Arizona
January 2017 - May 2018

Co-founded language learning technology startup and served as sole engineer, building and shipping production iOS application from concept to App Store deployment.

  • Sole engineer: Developed and shipped production iOS application to App Store using Swift and Objective-C, managing complete technical delivery from concept to deployment
  • Implemented Bluetooth Low Energy (BLE) iBeacon technology for object recognition and language learning features
  • Created cross-platform compatibility strategy for Android and Windows Phone OS
  • Managed full software development lifecycle including requirements gathering, development, testing, and deployment
  • Successfully brought product to market, demonstrating ability to deliver complete software solutions independently
SwiftObjective-CiOSBluetooth Low Energy (BLE)iBeaconXcodeApp Store
Software Engineering Intern
Performance Software Corporation • Phoenix, Arizona
June 2016 - October 2016

Software engineering internship focused on test automation and validation for Northrop Grumman aerospace projects.

  • Developed Python validation and test scripts for Northrop Grumman Blackhawk Helicopter project, automating repetitive testing tasks
  • Created automated validation tools that improved team's script creation efficiency by 38%, reducing test execution time from 4 hours to 2.5 hours per cycle
  • Executed unit tests using real-time operating systems and testing suites, identifying and documenting 15+ critical defects
  • Documented validation results and provided technical recommendations to engineering team, improving testing processes
  • Completed assigned validation tasks ahead of schedule through efficient Python scripting and systematic approach
PythonUnit TestingRTOSTest Automation
Advisor
Apple Inc. • Tempe, Arizona
June 2014 - December 2014

Provided technical support and troubleshooting for Apple customers, serving as technical expert for hardware and software issues.

  • Provided technical support and troubleshooting for customer hardware/software issues, resolving 110+ cases daily
  • Received multiple awards for customer service excellence and technical problem resolution
  • Became go-to resource for complex technical problem-solving among 15-member team
macOSiOSApple HardwareCustomer Support Tools
Skills

Technical & Professional Skills

A comprehensive skill set spanning Linux infrastructure, virtualization, automation, and systems engineering.

Languages
PythonBashSwiftObjective-CCPowerShell fundamentals
Validation & Monitoring
System ValidationChecksum VerificationRoot Cause AnalysisPerformance MonitoringRegression TestingTest Case ExecutionBug Documentation
Tools
Linux/RHEL/UbuntuVMwareVirtualBoxGitClearCaseJIRASSH/TerminalLabVIEWSimicsPMTE
Methodologies
Linux System AdministrationInfrastructure MaintenanceSecurity HardeningITAR/Export ComplianceAgile/ScrumTechnical DocumentationCross-functional CollaborationBackup and RecoveryPerformance TuningIncident Response
Projects

Featured Projects

Key projects demonstrating validation engineering, automation, and full-stack development capabilities.

Infrastructure Automation Suite
Honeywell Aerospace
Python and Bash automation tools for Linux infrastructure management at Honeywell Aerospace. Automated system configuration, file integrity validation, and deployment workflows for NASA program environments.

Key Highlights:

  • Developed Python-based automation tools for system configuration and file integrity validation across aerospace test environments
  • Automated deployment workflows and checksum verification ensuring 100% configuration accuracy across multiple environments
  • Improved operational efficiency by 40% through systematic automation of manual infrastructure tasks
  • Tools utilized across multiple NASA program environments supporting ISS and Orion missions

Technologies:

PythonBashLinux/RHELVMwareChecksum Verification
iOS Language Learning Application (Life Jewel)
Life Jewel Technologies
Production iOS application built as sole developer and shipped to App Store. Language learning app using Bluetooth iBeacon technology for location-based learning experiences.

Key Highlights:

  • Built and shipped production iOS application to App Store as sole developer using Swift and Objective-C
  • Implemented Bluetooth Low Energy (BLE) for iBeacon object recognition enabling location-based language learning
  • Managed complete development process from concept to deployment including testing and App Store submission
  • Successfully delivered production software demonstrating full-stack mobile development capability

Technologies:

SwiftObjective-CiOSBluetooth Low Energy (BLE)iBeaconXcode
Python Test Automation Scripts
Performance Software Corporation
Automated validation and test scripts for Northrop Grumman Blackhawk Helicopter aerospace project. Reduced test execution cycle time through systematic automation.

Key Highlights:

  • Developed unit test validation scripts for aerospace project automating repetitive testing tasks
  • Reduced test execution cycle time by 38% (from 4 hours to 2.5 hours per cycle) through systematic automation
  • Implemented validation approach ensuring comprehensive test coverage while minimizing manual effort
  • Identified and documented 15+ critical defects through automated testing

Technologies:

PythonUnit TestingTest AutomationRTOS
Education

Education

Academic foundation in computer science with focus on software engineering and validation.

Bachelor of Science in Computer Science
Arizona State University
May2018
GPA: 3.60 (Major GPA)
Honors & Awards:
  • Member of the National Society of Collegiate Scholars
  • Fulton Ultimate Engineering Leadership Program: First place in entrepreneurship program
Capstone Project:

Led Capstone Project: Developed enterprise-level web application in 10 months with 4-person team

Contact

Let's Connect

Whether you're interested in my technical expertise or customer service excellence, I'd love to hear from you. Let's discuss how I can contribute to your team's success.

Email
Direct email communication
Phone
Voice communication
LinkedIn
Professional networking
Location
Available for remote & local opportunities
Greater Phoenix Area, Arizona

Prefer to connect on LinkedIn? I'm always open to new connections and opportunities.

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